24/7 EMERGENCY PLUMBING
Emergency Plumbing in Scarborough, Markham & Durham Region
For urgent plumbing concerns in Scarborough, Markham and Durham Region, call Citizen Plumbing directly. We also welcome enquiries from elsewhere in the GTA. Describe what’s happening and ask about current assistance.
For an active plumbing emergency, please call rather than submitting an online form.
IMMEDIATE SAFETY GUIDANCE
Water Escaping Right Now?
If it’s safe to do so, turn off the affected fixture’s shutoff valve or your property’s main water supply. Stay clear of water near outlets, electrical equipment or your electrical panel. If sewage is backing up, stop using the affected plumbing and avoid contact with wastewater.
If there is an immediate risk to anyone’s safety, contact the appropriate emergency services.
When to Call for Emergency Plumbing
A serious leak or backup can damage your property and interrupt essential plumbing. These are common reasons to seek urgent assistance.
Burst or Leaking Pipes
A burst water line or leaking pipe can send water into floors, walls and ceilings. If you can safely shut off the supply, do so, then call Citizen Plumbing.
Major Water Leaks
Water collecting under a fixture, spreading across a floor or coming through a ceiling needs attention. Tell us where the leak is visible and whether water is still flowing.
Sewage and Basement Drain Backups
Sewage coming up through a floor drain, toilet or other fixture can create a health hazard. Stop using connected plumbing, avoid contact with the wastewater and call for help.
Overflowing Toilets and Blocked Drains
A blocked toilet or drain becomes urgent when it overflows or leaves essential plumbing unusable. For other drain symptoms and services, visit Drain Cleaning & Unclogging.
What to Do While Arranging Plumbing Help
1
Control the water if safe.
Use the affected fixture’s valve or the property’s main shutoff. If a valve is difficult to reach or operate, do not force it.
2
Stay away from electrical hazards.
Avoid standing water near outlets, electrical appliances or the electrical panel. Seek appropriate emergency assistance if there is immediate danger.
3
Stop using backed-up plumbing.
Avoid running taps, flushing toilets or using appliances that drain into the affected line.
4
Have the key details ready.
Note the property address, where the problem started, which fixtures are affected and whether water or sewage is still flowing.
What Happens When You Call?
Tell us about the plumbing problem, where it’s happening and any steps you’ve already taken to contain it. We can review your situation and explain the available service arrangements for your location and the issue involved.
For a request that can safely wait, you can also visit our Contact page. If water is escaping or sewage is backing up, call first.
Emergency Plumbing FAQs
What qualifies as a plumbing emergency?
A burst pipe, significant leak, sewage backup or overflowing fixture that cannot be safely contained may need urgent plumbing attention. Call if water is spreading, there’s a risk of damage or essential plumbing cannot be used.
Should I shut off the main water supply?
For a burst supply pipe or substantial clean-water leak, turning off the affected fixture or main shutoff may help limit the flow. Only do so if the valve is safely accessible. Keep away from flooded areas where electrical equipment could be affected.
What should I do if sewage is backing up through a basement drain?
Stop running water or using appliances connected to the affected drainage system. Keep people and pets away from the wastewater and call for plumbing help. See Drain Cleaning & Unclogging for more about drain-related service.
Can I call for emergency plumbing after regular business hours?
Yes. Citizen Plumbing offers 24/7 emergency plumbing assistance. Call 647-293-6936 and explain the problem and property location so available service arrangements can be discussed.
Can I use the Contact page for an emergency?
Please phone us about urgent leaks, flooding or sewage backups. The Contact page is for non-urgent inquiries and should not be relied on for emergency assistance.
Need Emergency Plumbing Help?
For a burst pipe, major leak or sewage backup in Scarborough, Markham, Durham Region or elsewhere in the GTA, call Citizen Plumbing. Let us know what is happening so we can discuss current assistance and the next step.